What is telehealth?
Telehealth is an opportunity for you and your therapist to connect to help manage your care either by phone or computer with aides such as Face time or Zoom. Although social distancing will not us to allow us to use our hands-on techniques, we can still be of great benefit. Telehealth provides an opportunity to monitor and progress your exercises real time from your home. We can assess the ergonomics of your new “work from home” set up. Real time video gives us a unique ability to help guide your posture, balance and body mechanics with household activities. If you are having difficulty staying motivated, your therapist can help you refocus your exercise program in a creative way. Let’s use this opportunity to achieve your goals regardless of our current situation.
How do I connect with my therapist using video?
Your therapist will be using Zoom to connect with you. Zoom works on all devices and platforms. Please visit zoom.us, the Apple App Store, or the Google Play Store to download and install Zoom. Please follow the directions on zoom.us to set up this software appropriately. . If you and your therapist have an iPhone, you may also choose to use the FaceTime feature on your phone. Finally, your therapist will need your email address to initiate your telehealth session. If we do not already have your email please send firstname.lastname@example.org a simple email with your first and last name, and the name of your therapist in order for your therapist to reach out to you. You may discuss with your therapist which communication method may work best for your session.
Will my insurance pay for this service?
The ability to provide Telehealth services has been extended to physical therapy during the COVID-19 pandemic. Each insurance carrier has different rules about how to cover these services. New updates are being released daily. Although we have been given permission to offer these services, insurance providers have been slow to enact the changes. We encourage you to call your carrier to verify your Telehealth benefits for physical therapy. If your carrier does not provide Telehealth coverage, we will be offering a self- pay option of $50 per 20-minute session, $75 for a 40-min session. Please contact us if you are interested.